Terms & Conditions

 1.     Your Acceptance of the Terms of Service

Thank you for visiting GAME-MART website, GAME-MART.com. This document (“Terms of Service”) is a legal agreement between you and GAME-MART and governs your use of the GAME-MART.com.

Any new features, upgrades, variations or new packages which are added to the current Service shall also be subject to these Terms of Service. GAME-MART.com reserves the right to vary, modify, delete, update or suspend these Terms of Service without prior notice to you. As such, you understand and acknowledge that it is your duty to review these Terms of Service on a regular basis.


2.    Content of the website

GAME-MART.com reserves the right to add, modify, or delete any information on the Website at any time. GAME-MART.com makes no representation or warranty as to the completeness or accuracy of the information contained on the website, nor does it represent or warrant that the products or services offered or advertised on the website will be available at all times. The information contained on the website may be incomplete, may contain errors, or become out of date at any time. GAME-MART.com makes no commitment and expressly disclaims any duty to update any of the content on the website.

3.    Usage of the website


— With regard to your registration for a GAME-MART.com account, you acknowledge and agree that you will (a) provide full legal name, current address, a valid email address, and any other information as requested by the registration form and (b) maintain and update this registration information to keep it true, accurate, current, and complete.

— GAME-MART.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion for any reason whatsoever, including, without limitation, if you provide registration information which is false, inaccurate, not current, or incomplete. GAME-MART.com may share your registration information with its partners, affiliates, and third parties to handle and deliver certain online activities necessary to operate GAME-MART.com’s business (e.g., process orders and payments for any software products you purchase).

— If you use the website, you are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you hereby accept sole responsibility for all activities that occur under your account or password.

— GAME-MART.com may sell products for individuals under the age of 18, but it sells them to adults, who can make purchases with a credit card. If you are under the age of 18, you may use the Website only under the supervision of a parent or guardian.

3.2    Payment

You agree to fully pay for all products ordered through your account. You are responsible for providing GAME-MART.com with a valid credit card number to secure payment. GAME-MART.com reserves the right to cancel any order if the credit card number you provide is not valid.


— All prices are charged in EUR.  Product prices that are listed on GAME-MART.com in currencies other than EUR are accurate exchange rates to the best of our knowledge at the time of publishing, but only serve as an estimate due to exchange rate fluctations. When you purchase the item, you will be charged in EUR regardless.

— GAME-MART.com reserves the right to change the price and availability of any products at any time without notice; provided, however, such price change will not affect your purchase price for orders that GAME-MART.com has already received from you and processed.

3.4    Delivery of Products

GAME-MART.com shall endeavor to deliver properly ordered products to you within a reasonable amount of time. However, on occasion, technical problems and/or a manual review of the order may delay or prevent delivery of the ordered product. Your sole remedy with respect to a product that is not delivered within a reasonable amount of time is to either receive a replacement of such product, or a refund of the purchase price paid for such product, as determined by GAME-MART.com in its sole discretion.

    Restrictions on Use

— You agree to abide by all applicable local, state, national, and international laws and regulations in using the website. You expressly agree that you shall not: (a) use the website for any illegal purpose; (b) use the website in any manner which violates the rights of a third party, including without limitation intellectual property rights; or (c) use the website in any manner that breaches the terms and conditions of the Terms of Service.

    Products guarantees

All of our products are genuine, licenced, unique and unused keys from authorised manufacturers.

Most of the products have 12 months guarantee period in which GAME-MART.com replaces or refunds any product damage or disfunction caused by the producer of the product.

If you experience any difficulties with the product you have purchased from the website, contact GAME-MART.com by e-mail, describe your problem and provide screenshots of the issues. It might take up to 30 days to process a request.

5.    Refunds and cancellation

Considering the digital nature of the products we sell, a refund is possible in the following cases:

5.1    The product was purchased but not delivered.

In this case please contact GAME-MART team immediately by contact@GAME-MART.com and request an order cancellation. The purchase will be refunded in full shortly.

    You’re requesting a refund for a pre-ordered game.

Please pay attention that a refund should be requested at least 24 hours prior to the game’s release date. The refund will be processed on the day after the release date.

    The product was delivered but not used.

Unlike other websites, GAME-MART provides refunds on digital games keys. To get a full refund on a purchased key, you need to contact GAME-MART team by contact@GAME-MART.com and provide a screenshot that proves the key wasn’t used. The key would return to the store and as soon as the next customer would buy and activate it, we’ll provide you the full refund.

6.    Trademarks and Service Marks

The game names, logos, characters, brands, and product names appearing on the website are trademarks/service marks or registered trademarks/service marks of their respective holders. The use of any such trademark or service mark without express written consent of the respective holder is strictly prohibited.

    Intellectual Property

You acknowledge and agree that all content, design elements, and materials available on the website are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. GAME-MART.com and its licensors retain all right, title and interest in and to the materials. You may not copy, reproduce, modify, republish, upload, post, transmit or distribute any materials in any form or for any means without GAME-MART.com’s prior written permission. In addition, you may not sell, license, rent, perform, display, create derivative works from, or in any way exploit such materials. You agree not to disassemble, decompile or reverse engineer any software or other component of the materials or website.

    Electronic Communications

When you visit the website or send e-mails to us, you are communicating with us electronically. You consent to receiving communications from us electronically. We will communicate with you by e-mail or by posting notices on the website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

9.    Dispute against GAME-MART

Please always contact the GAME-MART team before deciding to open a dispute in PayPal. We want the best for you and want you as a customer for life, so we offer the best service for you to feel confident and happy shopping at GAME-MART. A failure in contacting GAME-MART about your problem before opening a dispute will result in immediate account termination.

    Other General Conditions

— In no event shall GAME-MART.com or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party or your use of the Service and/or our site.

— We try our best to deliver all products on time, however; in the unlikely event of a product or service being delivered later than promised, you are entitled to a full refund if you have not already received the item. This does not however entitle you to any form of additional compensation.

— The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because GAME-MART.com have no control over such sites and resources, you acknowledge and accept that GAME-MART.com is not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that GAME-MART.com does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that GAME-MART.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

— Verbal or written abuse of any kind of any GAME-MART.com’s customer, GAME-MART.com’s employee, member, or officer will result in immediate account termination.

— The failure of GAME-MART.com to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and GAME-MART.com and govern your use of the Service, superseding any prior agreements between you and GAME-MART.com (including, but not limited to, any prior versions of the Terms of Service).